| Jarrett Steiwig |
| Experience May 2022 – Current • IT Manager • City of Lubbock • Supervised and lead a team of IT professionals, providing guidance, training, and support. • Delegated tasks and projects effectively, ensuring timely completion. • Conducted performance evaluations and set goals for team members. • Oversaw the installation, configuration, and maintenance of hardware, software, and network systems. • Ensured the reliability and security of IT infrastructure, including servers, networks, and databases. • Implemented backup and disaster recovery procedures to protect data integrity. • Managed user accounts, permissions, and access rights. • Monitored system performance and troubleshoot issues. • Stayed up-to-date with advancements in technology to recommend upgrades and improvements. • Developed and implemented IT security policies and procedures to protect against cyber threats. • Conducted regular security audits and risk assessments. • Ensured compliance with relevant regulations, such as GDPR, HIPAA. • Evaluated and select IT vendors, negotiating contracts and service agreements. • Monitored vendor performance and ensure service level agreements are met. • Managed relationships with external partners and suppliers. • Collaborated with executive leadership to align IT objectives with business goals. • Developed and execute IT strategies to support company growth and innovation. • Forecasted IT budget needs and manage expenditures effectively. September 2016–May 2022 • Programmer Analyst IV • Texas Tech University Health Sciences Center • Designed, coded, tested, and debugged complex software applications according to specifications. • Developed software solutions using various programming languages and technologies. • Created and maintain technical documentation for developed applications. • Collaborated with business stakeholders to gather and analyze requirements. • Conducted feasibility studies and recommend technical solutions. • Identify opportunities for process improvement and system enhancements. • Led and mentored a team of programmers and analysts, providing technical guidance and support. • Coordinated with project managers to define project scope, timelines, and deliverables. • Ensured projects are completed on time and within budget, meeting quality standards. • Performed unit testing and integration testing to ensure software meets requirements. • Implemented best practices for code reviews and quality control. • Resolved software defects and issues. • Provided technical support and guidance to end-users and junior team members. • Assisted with system deployments, upgrades, and maintenance activities. • Collaborated with infrastructure and operations teams for system integration. • Stayed updated with emerging technologies and trends in software development. • Evaluated new tools and frameworks to improve development processes. • Proposed and implemented innovative solutions to enhance existing systems. Architected, designed, and developed applications using MVC, C#, .net core October 2008–October 2016 • Software Engineer • ARMTech • Architected and implemented a scalable service based multi-tier WPF and ASP.net MVC application with a RESTful JSON WCF service backend • Used Entity Framework 6, LINQ, and SQL Server stored procedures to create a dynamic and scalable data access layer to connect to a SQL Server 2012 database • Used Agile methodology and created sprints to provide efficient on time deliverables • Used GIT and JIRA to manage the code base, SQL server, and track bugs, in addition used GIT to manage changelogs and deployments • Developed robust and scalable multi-device web applications using HTML5 and CSS3 • Maintained high availability though testing and quality assurance September 1999–October 2008 • Lead Software Developer • Tyler Technologies • I designed and implemented complex components where I relied on experience and judgment, which required a wide degree of latitude, creativity, and leadership skills to accomplish the goals set forward by the project. • As the Lead Software Engineer, I provided technical support for project managers, product managers, and management in multi-tiered ERP applications for Municipal Governments. • Collaborated with database administrators to design appropriate data structures. As a professional with over 25 years of experience, I have a deep understanding of IT operations, infrastructure, software development, and project management. I have successfully managed complex IT projects, overseeing the full software development lifecycle, from conception to implementation. I have also been responsible for managing IT budgets, ensuring cost-effective solutions while maintaining optimal system performance and security. I am strategic thinker and problem solver, I am adept at identifying and resolving complex IT issues, mitigating risks, and ensuring business continuity. I possess excellent communication and interpersonal skills, enabling me to effectively collaborate with cross-functional teams, senior management, and external stakeholders. One of my key strengths is my ability to lead and develop high-performing teams. I have a proven track record of building and managing diverse IT teams, creating a collaborative work environment, and fostering professional growth and development among team members. I am skilled in conducting performance evaluations, providing feedback, and implementing strategies to enhance team productivity and motivation. While technical skills are important, I also prioritize finding candidates who align with my company’s values and culture. A strong cultural fit leads to better collaboration, increased job satisfaction, and higher retention rates. I actively strive for diversity in my recruitment process, both in terms of gender and ethnicity, as well as diverse backgrounds and experiences. Embracing diversity enriches my team with fresh perspectives, fosters innovation, and enables my team to better serve a diverse customer base. In addition, I am well-versed in emerging technologies and trends in the IT industry. I am proficient in various programming languages, database management, network administration, and cybersecurity best practices. I stay updated on the latest advancements in the IT field and leverage this knowledge to drive innovation and continuous improvement in IT operations. As a commercial pilot and flight instructor I provide instruction for students in getting their glider or airplane private and commercial ratings. One of approximately 700 people in the United States that can do both. I have gained extensive experience in teaching students of different backgrounds, skill levels, and ages. I have helped students not only pass their certification exams but also become safe, confident and competent pilots. I have experience with both ground and flight instruction. I understand the importance of tailoring instruction to each student’s learning style and pace, and I always strive to create a positive and productive learning environment. I am well versed with flight time in 33 different types of aircraft. Teaching adult learners in stressful situations helps me in my day job by allowing me to keep my composure and present information in ways that very few others can in the business environment can. Core Competencies • Risk Analysis & Mitigation • Performance Improvements • Strategic Planning • Regulatory Compliance • C-Level Engagement • Budget Management • Software Development • C#, .NET, Web Development Beyond Service I work very hard outside of my day job as well and have a number of charitable organizations that I work with, president, or am on the board of. I enjoy providing disaster relief and helping others. I help out by responding to emergency situations, providing immediate assistance to affected individuals. Some of this is through my ties back to aviation background by providing search and rescue. Images for FEMA to assess damages. Moving blood donations around the state. And many other ways. One of my favorite things to do is promote aviation to young people with the Civil Air Patrol and EAA young eagles. There is nothing more rewarding than seeing someone that is terrified of flying and before the hour is up they are flying and having a great time. |